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General Support & Feedback
Have questions about metric interpretations, Core Web Vitals optimization, or feature suggestions? Our team is glad to assist.
Abuse & Security Inquiries
If you suspect unauthorized automated crawling, URL spoofing, or need a report removed immediately, email our security desk. Include the relevant Request ID or URL.
Frequently Asked Questions
Why did my live audit fail with "net::ERR_TIMED_OUT"?
Certain high-traffic e-commerce and banking portals use anti-bot firewall configurations that block Google's automated datacenter crawler IP addresses. If this happens, try running an Instant Demo to preview performance patterns.
How do I delete my previous audit reports?
Click the History button in the top navigation bar, then click "Clear all". This immediately removes all stored audit records associated with your browser session.